Audiotool board archive

HELP! I can't find any of my samples on the Sample menu [23/4/21]

anonymous user · started 2021-04-23 13:05 · updated 2021-04-25 16:01

There are like a billion topics like this and none of them have helpful answers. I uploaded a sample via Probe, I can see it in my Assets page, but it's nowhere in the studio. Not under "All", not under "My", it doesn't show up if I search the exact name, nothing.
Yes, I completed the Terms of Service test. Yes, I set the sample clearance thing to "Risky". No, it's not copyright infringement. This board is so dead I don't even know if anyone's gonna see this, but if you do, please, I could really use a hand.

Comments (7)

anonymous user · reply
2021-04-23 23:55 · 2021-04-23

hey! thanks for the reply. they haven't been removed, i just didn't make them visible to all users. however i just reuploaded the same sample, made it visible, and nothing changed. it doesn't show up in search. i even got a "Sample Upload Complete - Your sample 'voice' is now available" popup in the studio, but it's not clickable or anything. what's going on?

kurp · reply
2021-04-24 14:11 · 2021-04-24

it comes up for me, are you sure you have set your sample search filter to unsafe samples? are you searching for any keywords?

anonymous user · reply
2021-04-25 11:25 · 2021-04-25

yep, i set it to unsafe, here are a bunch of screenshots. https://imgur.com/a/kEtg1f4 what do you mean by searching by keywords? the "recording" tag? that still gives me "No results found." also do you happen to know if there are any official Audiotool support communication channels?

kurp · reply
2021-04-25 11:52 · 2021-04-25

this is the official audiotool support communication channel :)

kurp · reply
2021-04-25 12:03 · 2021-04-25

well, all i can really think of is that your older account has sample uploading banned or something. unless you don't have one but eh who knows. doubt this is a real bug

anonymous user · reply
2021-04-25 16:01 · 2021-04-25

i don't have an older account. this is the first one i made, 2 days ago. only ever uploaded this one sample, always successfully. is there really nothing i can do if i've been somehow mistakenly banned from sample uploading?