Audiotool board archive

Can't change E-mail or Password

Corona · started 2018-09-27 19:40 · updated 2020-03-15 15:23

I am unable to switch my e-mail or password, i require administrative assistance please and thank you.

Comments (19)

2020-03-10 01:31 · 2020-03-10

@novasin Were you able to solve that problem in the meantime?
If you still need assistance you should provide be more descriptive what "unable" means.

Corona · reply
2020-03-10 13:44 · 2020-03-10

to put it bluntly I forgot my password for this account... I would very much like to keep this account because I set it up with my school E-mail... so If you could help me reset my password that'd be great.

Nuclearbow · reply
2020-03-10 13:59 · 2020-03-10

so like I wanna keep the popular one... if you could change the E-mail to nuclearbow46@gmail.com and send a password reset.... that'd be great

Known As I · reply
2020-03-10 16:36 · 2020-03-10

You're obviously able to log in - which is only possible as long as you're remembering your password. So I'm confused.

Known As I · reply
2020-03-10 17:07 · 2020-03-10

(just noticed the garbled grammar in my comment - sorry)

Corona · reply
2020-03-10 18:05 · 2020-03-10

no.... you see I saved my password to google, and forgot it like a dumb ass XD

HealthyTrade · reply
2020-03-10 18:51 · 2020-03-10

You can go to chrome://settings/passwords to see the passwords you have saved.

2020-03-10 19:04 · 2020-03-10

tried that.... XD am i just fucked now that I have no way of knowing it?

Known As I · reply
2020-03-10 19:14 · 2020-03-10

Still hard to tell what the actual problem is.
So you lost your google credentials and because you linked your google account to your AT account, you cannot log in any more.
You're still logged in to Google somehow but cannot ... I have no idea.
please contact team @ audiotool.com and explain your problem (with a link to this thread). Maybe someone else has a better understanding.

2020-03-10 19:16 · 2020-03-10

i will try.... so like it also lost the password info but is somehow still Linking to this account....

2020-03-10 19:16 · 2020-03-10

thanks for your help...

Martin Below · reply
2020-03-10 20:16 · 2020-03-10

changing your email doesn't work for you? does it give you an error message?

2020-03-11 12:44 · 2020-03-11

ok..... let me word it more in depth.... I can't change my E-mail because I don't remember my password... But somehow google remembers it... all i wanna do is change the email on this account from my school email to my personal email...

Martin Below · reply
2020-03-11 12:46 · 2020-03-11

Do I understand correctly, that

  • you forgot your password
  • it is saved in the password manager of your browser
  • you do not have access to your school email any more

Is that correct?

Corona · reply
2020-03-11 13:31 · 2020-03-11

YES YES THATS CORRECT!!!!

Corona · reply
2020-03-11 13:31 · 2020-03-11

Like I can't send or recieve emails from my school email

Corona · reply
2020-03-11 13:31 · 2020-03-11

so I can't reset the password

2020-03-12 14:28 · 2020-03-12

do you guys have the administrative power to change my E-mail on this account?

Martin Below · reply
2020-03-15 15:23 · 2020-03-15

Please send an email to team@audiotool.com and include:

  • your user account
  • your current email address
  • the new email address
    Note that your new email address must not be registered with another audiotool account.